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Privacy Notice ​

Last Updated: February 15, 2025

1. Introduction ​

This Privacy Notice explains how Bingo VPN ("we", "our", or "us") collects, uses, and protects your personal information when you use our services.

2. Information We Collect ​

2.1 Account Information ​

  • Name and email address
  • Billing information
  • Company details for business accounts

2.2 Technical Information ​

  • IP addresses
  • Connection timestamps
  • Bandwidth usage
  • Device information

2.3 Usage Information ​

  • Service configuration
  • Feature usage statistics
  • Performance metrics

3. How We Use Your Information ​

We use your information to:

  • Provide and maintain our VPN services
  • Process payments and send invoices
  • Improve our services
  • Communicate service updates
  • Provide technical support
  • Ensure compliance with our terms of service

4. Data Storage and Security ​

  • We implement industry-standard security measures
  • We do not log or store your VPN transfer content
  • We retain account information for the duration of service
  • Technical logs are retained for 30 days
  • We use encryption for data transmission and storage

5. Data Sharing ​

We do not sell your personal information. We may share data:

  • With service providers who assist in operating our services
  • When required by law or government authorities
  • In connection with a business merger or acquisition

6. Your Rights ​

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of marketing communications

7. Cookies and Tracking ​

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze service usage
  • Improve user experience

8. Children's Privacy ​

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers ​

We may transfer your data to servers located in different countries. We ensure appropriate safeguards are in place for these transfers.

10. Changes to This Notice ​

We may update this Privacy Notice periodically. We will notify you of any material changes via email or through our services.

11. Contact Us ​

For any questions about this Privacy Notice, please contact us at support@vpn.bingo.